Privacy Policy

The Hotels Collection (operating under LJ Group Ltd.) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you interact with us through Google Forms, Instagram, and our website www.thehotelcollections.com.

1. Data Collection

We collect personal data through various channels:

  • Google Forms: We collect data such as names, email addresses, phone numbers, payment details (processed via Stripe), and other information provided by you via forms.

  • Instagram: We may collect data through interactions with our Instagram account, including but not limited to direct messages, comments, and other engagements. This may involve data such as usernames, profile pictures, and interactions with posts.

  • Website (www.thehotelcollections.com): We may collect data when you visit or interact with our website, including IP addresses, browser information, and other usage data through cookies and analytics tools.

2. Data Usage

We use the data collected for the following purposes:

  • Marketing and sales activities to offer our services

  • Communication regarding services or updates

  • Internal analysis and improvement of our services

3. Data Sharing

We do not share your personal data with third parties, except for payment processing through Stripe. Stripe’s privacy policy governs the handling of payment-related data.

Additionally, Instagram and our website may collect and use data in accordance with their own privacy policies.

4. Data Storage and Retention

Your data is securely stored on Google Drive and other secure platforms. We retain your data for as long as legally permissible to fulfill our business obligations and provide our services.

5. User Rights

You have the following rights regarding your personal data:

  • Access: You may request access to the personal data we hold about you.

  • Correction: You can request corrections to any inaccurate or incomplete data.

  • Deletion: You may request deletion of your data, subject to legal requirements.

To exercise your rights, please contact us at: support@thehotelcollections.com

6. Age Restriction

Our services are not intended for individuals under the age of 18. By providing your data, you confirm that you are at least 18 years old.

7. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, you can reach us at:

  • Email: support@thehotelcollections.com

  • Address: Bulgaria, Sofia, zh.k. Malinova dolina, building 29, entr. B, fl. 8, office 49

Impressum

In compliance with applicable legal requirements, the following is our legal disclosure:

Business Name: LJ Group Ltd (operating under the brand name The Hotels Collection)
Address: Bulgaria, Sofia, zh.k. Malinova dolina, building 29, entr. B, fl. 8, office 49
Contact Email: support@thehotelcollections.com
VAT Number: BG208190226
Registration Number: Not applicable
Licenses: Not applicable
Disclaimers: While we strive for accuracy, LJ Group cannot guarantee that all information provided on our website, social media channels, or services is entirely error-free. We are not responsible for external links or third-party content.

Updates to the Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website with the revised effective date.

This version now contains the same structure, but for your brand The Hotels Collection. Let me know if you'd like any further adjustments or changes!